Member Service Tasks

Driver - Special Training and Certification Required

Volunteer drivers use their own vehicles to help members with:

• Personal business, shopping and errands
• Medical appointments
• Other local destinations
• Airport transport

Friendly Visitor 

Volunteers visit with members in the member's home to provide social interaction. Visits can include: 

• Chatting
• Playing games
• Reading
• Writing letters
• Other in-home activities
• Pet therapy visits

Gardening

• Prepare soil for planting
• Raking leaves
• Planting & potting
• Fertilizing
• Pruning
• Fall/Spring clean up

Home Maintenance & Repairs

• Minor repairs
• Furniture assembly
• Moving furniture
• Organizing & decluttering
• Replace furnace filters
• Change light bulbs and batteries
• Small paint jobs
• Identify service needs in members' homes, home hazards & recommend repairs

Member Advocate

• Find reliable home repair contractors
• Find community resources
• Problem solve
• Insurance
• Medicare
• Social Security
• Banking
• Billing issues
• Collect documents for tax preparation

Non-medical Support During Recovery Periods

• Pick up mail
• Shopping
• Cooking
• Move trash cans to the curb
• Dog walking
• Errands
• Laundry
• Housekeeping

Online Purchases & Sales Support

• Amazon
• NextDoor
• Facebook Marketplace
• Offer Up

Pickup and Delivery

Volunteers may NOT use a member's credit,  debit, or SNAP card to make purchases. Members may pre-pay the store or reimburse volunteers upon delivery.   

• Grocery or other store shopping needs
  
• Prescriptions
• Restaurant orders
  

Sewing & Mending

• Mend clothing
• Alter Clothing
• Misc Sewing & Mending

Tech Support - MAC/Apple

• Adding a device (Printer, monitor, keyboard, etc.)
• Setting up a new MAC
• Help with an internet connection
• Install applications or software
• Provide basic user instruction 
  

Tech Support - PC

• Adding a device (Printer, monitor, keyboard, etc.)
• Setting up a new PC
• Help with an internet connection
• Install applications or software
• Provide basic user instruction

Tech Support - Other

• Cell phone 
• Laptop / Tablet / Kindle
• TV set up
• DVD
• Digital equipment settings (thermostat, clocks, Alexa, Ring Doorbell, tablet, etc.)

Telephone Check-in

A daily phone call from a matched volunteer to check on the well-being of members